Contact Us

For first contact, we recommend using the contact form above or sending us an email. This allows us to understand your situation better and provide tailored guidance from the start. If your matter is urgent, please indicate this in your message and we will prioritize your enquiry.

We respond to all enquiries within 24 hours on weekdays and within 48 hours on weekends. For urgent matters marked as “Critical,” we aim to respond within 2-4 hours during business hours. Our Priority Support package offers even faster response times.

Yes, we offer free 30-minute Discovery Calls to discuss your situation and explain how we can help. You can request this through our contact form. There’s absolutely no obligation to proceed with paid services after this call.

Our expertise is specifically in English SEND law and procedures. For cases in Scotland, Wales, or Northern Ireland, we can provide general guidance but recommend seeking specialists familiar with those specific legal frameworks for detailed advice.

Having your child’s current EHCP (if applicable), recent school reports, professional assessments, and any relevant local authority correspondence helps us provide targeted advice. However, don’t worry if you don’t have everything organized yet—we can guide you on what’s needed during our initial conversation.

Absolutely. We are ICO registered and adhere to strict data protection protocols. All information shared with us is treated as strictly confidential and is only used to provide you with advocacy services. We never share your details with third parties without your explicit consent.